SHIPPING + RETURNS
WHAT ORDERS QUALIFY FOR FREE SHIPPING?
All orders that are over $60 and are being shipped to an address within the continental US (excluding Alaska and Hawaii) will qualify for free shipping. International orders will not qualify for free shipping.
HOW DO YOU HANDLE SHIPPING PLASTIC FREE?
At Plastic Free Ocean, we have a strict Plastic Free Shipping policy. We ship everything 100% plastic free in an up cycled or 100% post-consumer box with paper wrapping/compostable peanuts and paper tape. All of our shipping materials are 100% recyclable and compostable.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Orders will arrive in 4-7 business days.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes! We want to make it easier for you to reduce your waste, no matter where you are! For international orders of high value, we recommend purchasing Priority Mail International, opposed to First Class International, for package insurance, replacement eligibility, and tracking.
WHAT IS YOUR RETURN POLICY? ?
We do not accept returns or issue refunds, however, if you have any issues with your product, please email us at firstname.lastname@example.org and we will address these on a case-by-case basis.